Paypal Empty Box Claim, PayPal has now sided with the buyer and

Paypal Empty Box Claim, PayPal has now sided with the buyer and refunded over £1000 back to him so I’m without my laptop and my money. May 27, 2024 · Dealing with “empty box received” claims If a customer claims they received an empty box, you’re not required to give them a refund—but they may opt to bypass your customer support and take their claim to their payment processor, which will more than likely take their side. Filed a claim, evidently they found him, and he provided tracking, arrived today, easy to tell it was an empty box, I had the post office check, his package weighed 1. Paypal, used the return tracking # as 'proof' to immediately refunded his money. What is the most common scam on eBay? The most common eBay scam is the “Empty Box” scam, where a seller lists an item but sends an empty box or just a photo of the item. This is my first time going through after 19 years of using. It would also help if the post office could pull the details up of the original shipment - if the cases were empty, there should be a discrepancy in weight from the order you shipped to the buyer. com **must claim within 30 Dragon Bebe Shop Blindbox toy doll Quantity Decrease quantity for Baby Three Japanese Macaron v2 Series Claim Party Increase quantity for Baby Three Japanese Macaron When you clone a sandbox account, PayPal automatically copies the account type (Business or Personal), PayPal balance, first name, and last name of the original account to the new account. You can file a copy of the complaint you file with the Post Office with Paypal. today i recieved an email saying the buyer had claimed there was an empty box. We would like to show you a description here but the site won’t allow us. This agreement outlines the terms and conditions for using PayPal services, including account management, payments, fees, and dispute resolution. Mar 25, 2025 · 1. They use PayPal to get free high-end graphics cards. They printed it out for me, sent it to PayPal, will they still reimburse me for the purchase? Jul 22, 2020 · If a buyer claims a box arrived empty either: (a) he’s telling the truth and insurance covers you; or (b) he’s lying, his lie will be recorded and potentially investigated when you file an insurance claim, and insurance covers you. If the box genuinely was empty, then ups can deal with the internal theft themselves and insurance will pay out Reply reply More repliesMore replies mofunnymoproblems • Hi all, Honestly at a loss as to what to do, buyer has claimed that the laptop I sent has arrived and only the laptop box was in the delivery. After 2 weeks I escalated to a claim but found that the Paypal system for a claim under this catagory required that I 'return the item to the seller and provided a tracking number as proof of the return'. Yet, I provided Paypal with the 2 tracking #'s as well as documentation including the original bill of Feb 4, 2021 · The evidence is from PayPal when they denied my claim they stated ‘the goods have been delivered to you’. 5kg) so obviously the box isn’t empty. They recieved it then simply opened a dispute with paypal stating 'Ebay purchase, empty box'. Feb 23, 2024 · You may still find yourself having to pay a credit card chargeback or PayPal claim, even after carefully following PayPal chargeback and dispute prevention strategies. My girlfriend uploaded the receipt to PayPal resolution center and you can see the weight of the parcel (1. Unfortunately I received an empty box. Discover the 8 most common eCommerce scams and learn how to avoid them. com VENMO- BBQ4EVR *Please verify your sending to the correct account* Must claim within 30 days | Facebook PayPal Community Managing my account Disputes and claims Empty box recieved, Paypal asking me to return to Hi, I need some advise. I received an empty box of iPhone a week ago. If I received an empty box, that would speak for it's self, but if I received Nothing but tracking showed delivered, the only person that can file a claim with the shipper is the person shipping. The buyer has received the shoes but has put a claim on PayPal to say the box was empty. i spoke to paypal earlier and they have said not to worry and its likely i wont get penalised as the product had been recieved and gone via the shipping centre. But how does it work when you get an empty box? Let's dive into what you need to know and how to navigate this tricky situation. We sent a customer a box of produicts to the value of £380 through our online shop. I am so frustrated. I’ve sent the bank the tracking uploaded onto PayPal (screenshots) and email correspondence from Royal Mail but the agent keeps copying and pasting the same email reply. 04 lbs when shipped, the bare laptop with no accessories weighs 3. Even if PayPal resolves the claim in the buyer's favor, sellers can appeal. They didn't buy of ebay and all the tracking shows there were no issues in transit. For some reason, the scammer accepted my return request and provided a shipping label. I just had a buyer claim his item was not as described so he returned it. The person who lives there googled m I am very sorry about receiving an empty box and some newspaper but you are correct, please change the case reason code from "Item not received" to "Significantly not as described". I immediately filed a claim to paypal with pictures and detail, and today, I received result saying I need to make a police report and respond back within 10 days; otherwise, it will be a seller's favor. I funded the payment via a debit card through PayPal. . A buyer claiming an empty box is a lose lose for the seller. If the person that shipped the item did not insure it then again, that is on the Seller. He later We would like to show you a description here but the site won’t allow us. I used eBay and PayPal on the understanding it I sold a 3090 graphics card and the buyer says that all they got was an empty box and put in a dispute I sent them the card will I lose this? This is a very common scam from crypto miners - often Chinese ones. May 20, 2023 · Online scams and fraud go beyond emails and payments. Pot #3 NOT ALL NUMBERS ARE LISTED BUT EMPTY BOXES ARE OPEN!!! Paypal- alanna@thebarbquestore. I received an empty package which was supposed to contain a $500 iPhone. HELP: Scammer claims empty box on a $2000+ item and Paypal ruled in their favor despite evidence beez29 Contributor Options Disputes and Limitations Disputes and Claims How do I open a dispute with a seller? How do I check the status of my dispute or claim? How do I escalate a PayPal dispute to a claim? What is the Resolution Center? What's the difference between a dispute and a claim? What is a chargeback, and why did I get one? How do I close my dispute or claim? Aug 23, 2025 · Well, if you paid using PayPal, there's a silver lining: PayPal Käuferschutz, or Buyer Protection. PayPal creates an email address for the account by appending -1 to the original email address. We'll break down the steps to take, how to file a claim, and what to expect along the way. I opened up claims on ebay/paypal (later learned you only want to open a claim on one--preferably ebay--because ebay will close a claim if you have one opened on PP too) for a "not as described" item. To avoid this scam, always check the seller’s feedback and review the listing carefully before making a purchase. Both are untrue. Two weird things: I had provided my registered address (the only one I have) but the package was sent under my name to an address a few block away where it was scanned by USPS as delivered. 4 lbs. Chargebacks and PayPal claims and disputes tend to favor the buyer, even when the business offers strong evidence to support their position. If the buyer then claims it was an empty box, you have an employee that has no bias towards you as confirmation that it was indeed in the parcel. If a buyer uses or damages an item and then sends it back to you, returns an empty box or returns the wrong item, PayPal 3 days ago · POT #2 SUPERBOWL POTS🔥🔥 Not all numbers are prefilled empty boxes are open!! VENMO- BBQ4EVR PAYPAL- alanna@thebarbquestore. If there's enough of one, perhaps Paypal will sit up and take notice. First time this has ever happened to me. 2. How do I know if a seller on eBay is trustworthy? You can file a copy of the complaint you file with the Post Office with Paypal. prba, cx1jfk, yyejp, lewq, glwvl4, rbmjb, yri5q, yrrfbq, ieqdzk, ef4es,